So The Joint Commission is here this week…
Yay.
If you don’t know, TJC is an accrediting body for hospitals that makes sure we are doing things according to acceptable standards. In all honesty, it’s a good thing. It makes sure we are on our sh!t. I am okay with that.
However…
When TJC visits it turns every unit into chaos! What do I mean? Well, each hospital gets a “heads up” that TJC may be visiting within a date range. This sends every manager and compliance officer into a panic. Typically it goes a little something like this:
“Is this dated?”
“When does that expire?”
“Move this stuff out of the hallway and even though we have no true place to store it, FIND SOMEWHERE!”
“Do you know where the evacuation plans are for this unit?”
“Where are the fire extinguishers located?”
“How long does it take the purple wipes to disinfect?”
“What about the gray wipes?”
“And the red ones?”
“What is the temp on the fridge?”
“Where is the temperature log?”
“Where is the check sheet for the code cart?”
“Is there an expiration date on the Accucheck controls?”
“All cups must have a lid on them or I am throwing them away!”
This continues for the entire week that TJC is in the hospital. All those things that we should have *technically* already been doing, we are going to do them all RIGHT NOW. I have been lucky. For eight years I worked 1900-0700. TJC is not in the hospital at night and neither is management so I avoided most of the shenanigans. Now I work days and evenings. I am now in the line of fire. I have been on my toes all this week just waiting to see the group of them come around the corner. So far I have avoided them. Let’s hope my luck continues!
my sympathies … our time is coming. I think they usually hit us around Christmas. Like you said, it’s a good thing, but wow. Just wow.
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This is the only time I miss working night shift lol
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Haha everyone always avoids our equivalent of them too! CQC. CARE QUALITY COMMISSION. Everyone hides, everyone does extra work to make sure everything is perfect. But you’re right, everything should be correct in the first place. I think people just over think and panic 🙈 we had a visit from one of the quality assessors to our university and he spoke about what he does. If he finds something wrong he goes through the 5 whys – route cause analysis. It’s some process to help you find the true cause of it to prevent it happening again. It’s really useful I think for every day life not just an inspection 😊
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You’re right, people really do over think the visits. I think that’s why it turns into so much chaos.
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Uhhh the annoyance of tracking things that should have been tracked a couple of months before…or rather the whole year.
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Wait until the last minute for everything
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Oh, no! 😳 I got PTSD reading your post! I remember well the TJC visits over the years as a nurse manager! Good Luck! 🙏 Christine
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TJC visits are always chaos. Luckily I think they were there for just the week thank goodness!
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